Accountability:
- Provide Site Management / Company Focal Point to Heat Exchanger and Pressure Vessel Services work scopes and projects to maximise growth and opportunities for the business, whilst continually maintaining the highest level of safety.
- Proactively develop technical solutions and new initiatives to secure heat exchanger and pressure vessel contracts and key accounts development.
- Responsible for the continued development & standardisation of procedures & Technical proposals
- Provide day-to-day technical support to the Operations Teams.
- Assist with the technical bid proposals to the Regions.
- Support Sales and Operations to review all inbound enquiries assist in the preparation, control, and coordinate the collation of all relevant Technical support documentation required for key projects / contract bids to ensure a comprehensive, professional response in conjunction with the operations support team.
- Develop and support the UK & International Regions to maximise the development of Heat Exchanger Services.
- Provide daily technical support to all field technicians for the day-to-day requirements on key projects a having due regard to the efficiency, safety, quality, budgets, and timescales of the projects undertaken.
- Carry out Technical Site Surveys to secure business onshore and offshore.
- Work in a manner, which protects the health, safety and welfare of self and others.
- Actively participate in Company improvement initiatives.
- Adheres to all Company policies and procedures including quality, safety, environmental and HR.
- Attends customer meetings as required to help secure contracts.Involvement will range from analysing needs to presenting proposals.
- Willing to travel within the UK /overseas and develop relationships with Glacier Regional offices and Key customers.
Person Specification
Experience
- Degree qualified with relevant experience.
- IT literate with specific experience using Microsoft Excel, Word & Power Point programs.
Attributes
- Excellent interpersonal skills, communication, influencing and organisational skills.
- Team and goal oriented.
- Strong analytical skills coupled with practical, hands on problem solving approach.
- High energy and drive.
- Confident to engage with all levels of the business.
- Efficient and accurate with good attention to detail.
- Willingness to learn from others and share best practice.
- Ability to work on own initiative and prioritise workload.
- Proactive, flexible with a 'can do' attitude.
